This Privacy Policy sets out how we, Gempulse Infotech Pvt. Ltd, collect, store and use information about you when you use or interact with our website, https://www.fullestop.com (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 21st May 2018.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
This section summaries how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.
Information we collect: name, contact details, IP address, cookies and information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed), the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable), Tax number (if applicable) and your website.
How we use your information: for administrative and business purposes (particularly to contact you and process orders for goods and services you place with us), to improve our business and website, to analysis your use of our website, and in connection with our legal rights and obligations.
Disclosure of your information to third parties: only to the extent necessary to run our business, to our service providers, to fulfill any contracts we enter into with you, where required by law or to enforce our legal rights.
Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event): No
How long we retain your information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business) and certain additional factors described in the main section below entitled How long we retain your information. For specific retention periods in relation to certain information which we collect from you, please see the main section below entitled How long we retain your information.
How we secure your information: using appropriate technical and organizational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology and only granting access to your information where necessary.
Use of cookies: we use cookies on our website including analytical, functional and targeting cookies. For more information, please visit our cookies policy here.
Transfers of your information outside the European Economic Area: As a global organization, Fullestop engages in a number of international activities. In connection with the management of those activities, Fullestop may transfer information to other countries. By submitting your information to Fullestop via the websites, or in connection with your interactions with Fullestop offline, you consent to such transfers and to the processing of this information in other countries.
Use of automated decision making and profiling: We use profiling through our use of Google Analytics. We do not consider that this has a significant effect on you.
Sensitive personal information: we do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us. For more information, please see the main section below entitled Sensitive Personal Information.
The data controller in respect of our website is Gempulse Infotech Pvt Ltd (company registration number: U72200RJ2001PTC017008). You can contact the data controller by writing to Gempulse Infotech Pvt. Ltd., 7/449, Sector 7, Malviya Nagar, Jaipur, Rajasthan, India, or sending an email to info@fullestop.com
If you have any questions about this Privacy Policy, please contact the data controller.
We collect and use information from website visitors in accordance with this section and the section entitled Disclosure of your information to third parties.
Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.
Use of website server log information for IT security purposes
Our server team collects and stores server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analyzing log files to help identify and prevent unauthorized access to our network, the distribution of malicious code, denial of services attacks and other cyber attacks, by detecting unusual or suspicious activity.
Unless we are investigating suspicious or potential criminal activity, we do not, nor do we allow our server team to, identity you or attempt to identify you from the information collected via server logs.
Legal basis for processing: compliance with a legal obligation to which we are subject (Article 6(1)(c) of the General Data Protection Regulation).
Legal obligation: recording access to our website using server log files is an appropriate technical measure to ensure a level of security appropriate to protect information collect by our website under Article 32(1) of the General Data Protection Regulation.
Cookies are data files which are sent from a website to a browser to record information about users for various purposes.
We use cookies on our website, including analytical, functional and targeting cookies. For further information on how we use cookies, please see our cookies policy which is available here.
You can reject some or all of the cookies we use on or via our website by changing your browser settings or non-essential cookies by using our cookie control tool, but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org or see our cookies policy.
We collect and use information from individuals who contact us in accordance with this section and the section entitled Disclosure of your information to third parties.
When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)
Legitimate interest(s): responding to inquiries and messages we receive and keeping records of correspondence
Transfer and storage of your information
We use a third party email provider to store emails you send us.
Emails you send us will be stored on our third party’s servers.
When you contact us using our get A quote, we collect the following information: your name, email address, contact number, your business name, your website and the project related any other information you provide in the ‘Project Outline’ field.
We also collect any other information you provide to us by attaching documents on our get a quote form.
If you do not provide the mandatory information required by our get a quote from, you will not be able to submit the quotation form and we will not receive your inquiry.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)
Legitimate interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
Transfer and storage of your information
Messages you send us via our get a quote form will be stored on our third party website server.
When you contact us by phone, we collect your phone number and any information provide to us during your conversation with us.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)
Legitimate interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
Transfer and storage of your information
Information about your call, such as your phone number and the date and time of your call, is processed by our third party telephone service provider and stored in the India.
If you contact us by post, we will collect any information you provide to us in any postal communications you send us.
When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)
Legitimate interest(s): responding to inquiries and messages we receive and keeping records of correspondence
Transfer and storage of your information
We use a third party email provider to store emails you send us.
Emails you send us will be stored on our third party’s servers.
When you contact us using our get A quote, we collect the following information: your name, email address, contact number, your business name, your website and the project related any other information you provide in the ‘Project Outline’ field.
We also collect any other information you provide to us by attaching documents on our get a quote form.
If you do not provide the mandatory information required by our get a quote from, you will not be able to submit the quotation form and we will not receive your inquiry.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)
Legitimate interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
Transfer and storage of your information
Messages you send us via our get a quote form will be stored on our third party website server.
When you contact us by phone, we collect your phone number and any information provide to us during your conversation with us.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)
Legitimate interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
Transfer and storage of your information
Information about your call, such as your phone number and the date and time of your call, is processed by our third party telephone service provider and stored in the India.
If you contact us by post, we will collect any information you provide to us in any postal communications you send us.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)
Legitimate interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
We collect and use information from individuals who interact with particular features of our website in accordance with this section and the section entitled Disclosure of your information to third parties.
We use a live chat service on our website provided by a third party called Zendesk. Their privacy policy is available here: https://www.zendesk.com/company/customers-partners/privacy-policy
When you use our live chat service, we automatically collect the following information: IP address, browser type and operating system.
We use a live chat service on our website provided by a third party called Zendesk. Their privacy policy is available here: https://www.zendesk.com/company/customers-partners/privacy-policy
When you use our live chat service, we automatically collect the following information: IP address, browser type and operating system.
We also collect your name, phone number, email address and any other information which you provide to us via the live chat service or login from Facebook or Google+.
Transfer and storage of your information
The information collected by our live chat service is processed by Zendesk and stored on their servers.
We also receive an email notification when you have engaged in a live chat with our live chat service and a transcript of your live chat is forwarded to us by Zendesk by email and stored on our third party email provider’s servers. For further information, please see ‘Email’ in the section above entitled Information we collect when you contact us.
Information we collect when you contact us
Our live chat service uses functional cookies to allow it to function properly. For further information on these cookies, please see our cookies policy, which is available here.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: we have a legitimate interest in collecting your IP address, browser, information and device to better understand our customers and they access our website and live chat service.
We have a legitimate interest in collecting your name, email address, phone number and any additional information you provide in order to be able to respond to your inquiry and messages you submit via our live chat service. We ask for your phone number and email address in case we are unable to reach you on one of those means and to ensure that we are able to respond to your inquiry as quickly and effectively as possible.
We ask for your name so that we know who we will be contacting, to allow us to ensure we are contacting the correct person and for legal and evidential purposes so that we can identify what we have said to whom and when.
Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract with you (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: where your message or inquiry relates to our goods and services, we will collect your information in order to enter into a contract with you or take steps to enter into a contract with you. This includes the collection of your name, email address and phone number so we know who we are contracting with and so that we can provide you with the information you need in order to be able to enter into a contract with you.
We collect and use information from individuals who place an order on our website in accordance with this section and the section entitled Disclosure of your information to third parties
Mandatory information
When you place an order for goods or services on our website, we collect the following mandatory information: name, email address, billing address, company name (if applicable) and VAT number (if applicable).
If you do not provide this information, we will not be able to purchase goods or services from us on our website or enter into a contract with us.
Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: we need the mandatory information collected by our checkout form to establish who the contract is with and to contact you to fulfill our obligations under the contract, including sending you receipts and order confirmations.
Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).
Legal obligation: we have a legal obligation to issue you with an invoice for the goods and services you purchased from us where you are VAT registered and we require the mandatory information collected by our checkout form for this purpose.
After you place an order you will need to make payment for the goods or services you have ordered. In order to process your payment we use a third party payment processor, Payoneer.
Payoneer collects, uses and processes your information, including payment information, in accordance with their privacy policies. You can access its privacy policy here https://www.payoneer.com/en-in/legal/privacy-policy/
Transfer and storage of your information
Payoneer is based in the USA and Europe. Payoneer may transfer information relating to the processing of your payment outside the European Economic Area. For further information about the safeguards used when your information is transferred outside the European Economic Area, please see their privacy policy https://www.payoneer.com/en-in/legal/privacy-policy/
Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: to fulfil your contractual obligation to pay for the goods or services you have ordered from us.
This section sets out how we obtain or collect information about you from third parties.
Generally, we not receive information about you from third parties. The third parties from which we receive information about you will generally include people who recommend our services to you, including our existing or previous customers.
It is also possible that third parties with whom we have had no prior contact may provide us with information about you.
Information we obtain from third parties will generally be your name and contact details, but will include any additional information about you which they provide to us.
In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as business directories, media publications, social media, and websites (including your own website if you have one).
We use profiling on our website. We do not consider that this has any legal effect on you or similarly significantly affects you.
You have the right to object to our use of automated decision making and profiling described in this section. You can do that by opting-out of cookies and similar technologies in accordance with the method described in the relevant section below. If you do not want us to process your actual IP address (usually the IP address assigned to you by your Internet Service Provider) when you visit our website, you can use a Virtual Private Network (VPN) or a free service such as Tor.
Profiling is any form of automated processing of your information to evaluate personal aspects about you, in particular to analysis or predict things like your performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
Use of profiling for web analytics
Our web analytics service, Google Analytics, collects information such as your location (based on your IP address) and your behavior (based on cookies) when you access our website (such as the pages you visit and what you click on). You can find out more about Google Analytics here: https://support.google.com/analytics/answer/6004245?hl=en
We will only process information from cookies if you have consented to us setting cookies on your computer in accordance with our cookies policy .
Logic involved: by automatically analyzing and categorizing information such as the location (based on IP address) as well as the behavior and devices of visitors to our website (using cookies), we are able to gain a better understanding of what our website visitors want (in terms of the content of ourwebsite and our products), how to improve our website and how to advertise and market our services to them.
Significance and envisaged consequences: cookies will be used to track and store information about your behavior and device on our website (unless you have opted out from receiving such cookies by using our cookie control tool) and your location will be analyzed based on your IP address. We may target advertisements based on the level of interest we receive from certain visitors and their behavior on our website.
Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: we have a legitimate interest in analyzing how visitors use our website to improve our website and services.
This section sets out the circumstances in which will use and disclose information about you to third parties and the third parties to which we will disclose information about you.
We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business and who process your information for us on our behalf. These include the following:
Our third party service providers are located in all our the world.
Your information will be shared with these service providers only where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.
Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest relied on: where we share your information with these third parties in a context other than where is necessary to perform a contract (or take steps at your request to do so), we will share your information with such third parties in order to allow us to run and manage our business efficiently.
Legal basis for processing: necessary to perform a contract and/or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: we may need to share information with our service providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.
Indicating possible criminal acts or threats to public security to a competent authority
If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cyber crime has been committed or if we receive threats or malicious communications towards us or third parties.
We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: preventing crime or suspected criminal activity (such as fraud).
In connection with the enforcement or potential enforcement our legal rights
We will use your information in connection with the enforcement or potential enforcement of our legal rights, including sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: enforcing our legal rights and taking steps to enforce our legal rights
In connection with a legal or potential legal dispute or proceedings
We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): resolving disputes and potential disputes.
We disclose your information to other third parties in specific circumstances, as set out below.
Providing information to third parties such as Google Inc. Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymied basis. To find out more about what information Google collects, how it uses this information and how to control the information sent to Google, please see the following page: https://policies.google.com/privacy/partners
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): meeting our contractual obligations to Google under our Google Analytics Terms of Service ()
You can opt out of Google Analytics by installing the browser plugin here: https://tools.google.com/dlpage/gaoptout
Sharing your information with third parties, which are either related to or associated with the running of our business, where it is necessary for us to do so. These third parties include our accountants, advisors, business partners, and insurers. Further information on each of these third parties is set out below.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: running and managing our business efficiently.
Accountants
We share information with our accountants for tax purposes. For example, we
share invoices we issue and receive with our accountants for the purpose of completing tax
returns and our end of year accounts.
Our accountants are located in the India.
Advisors
Occasionally, we obtain advice from advisors, such as accountants, financial
advisors, lawyers and public relations professionals and other specialists. We will share your
information with these third parties only where it
is necessary to enable these third parties to be able to provide us with the relevant advice.
Our advisors are located in all over the world.
Business partners
Business partners are businesses we work with which provide goods and
services which are complementary to our own or which allow us to provide goods or services which
we could not provide on our own (for example, website documentation or online payment services).
We share information with our business partners where you have requested services which they
provide whether independently from, or in connection with or own services.
Our business partners are: are located in all over the world.
We will share your information with a prospective or actual purchaser or seller in the context of a business or asset sale or acquisition by us, a merger or similar business combination event, whether actual or potential.
Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): sharing your information with a prospective purchaser, seller or similar person in order to allow such a transaction to take place.
This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.
Server log information: we retain information on our server logs for 45 days after which they are deleted.
Order information: when you place an order for goods and services, we retain that information for ten years following the end of the financial year in which you placed your order, in accordance with our legal obligation to keep records for tax purposes and to defend against legal claims.
Inquiries: when you make an inquiry, whether by email, via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your inquiry, and for one further year, after which point we will delete your information.
In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:
We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:
Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.
We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.
As a global organization, Fullestop engages in a number of international activities. In connection with the management of those activities, Fullestop may transfer information to other countries. By submitting your information to Fullestop via the websites, or in connection with your interactions with Fullestop offline, you consent to such transfers and to the processing of this information in other countries.
Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by writing to Gempulse Infotech Pvt. Ltd. 7/449, Sector 7, Malviya Nagar, Jaipur, Rajasthan, India or sending an email to info@fullestop.com.
Verifying your identity where you request access to your information
Where you
request access to your information, we are required by law to use all reasonable measures to
verify your identity before doing so.
These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorized access to your information.
Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.
If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.
We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.
You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by writing to Gempulse Infotech Pvt. Ltd., 7/449, Sector 7, Malviya Nagar, Jaipur, Rajasthan, India or sending an email to info@fullestop.com.
You may also exercise your right to object to us using or processing your information for direct marketing purposes by:
For more information on how to object to our use of information collected from cookies and similar technologies, please see the section entitled How to accept or reject cookies in our cookies policy, which is available here.
‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, bio-metric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.
We do not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit sensitive personal information to us.
If, however, you inadvertently or intentionally transmit sensitive personal information to us, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation. We will use and process your sensitive personal information for the purposes of deleting it.
We update and amend our Privacy Policy from time to time.
Minor changes to our Privacy Policy
Where we make minor changes to our Privacy Policy,
we will update our Privacy Policy with a new effective date stated at the beginning of it. Our
processing of your information will be governed by
the practices set out in that new version of the Privacy Policy from its effective date onwards.
Major changes to our Privacy Policy or the purposes for which we process your
information
Where we make major changes to our Privacy Policy or intend to use your
information for a new purpose or a
different purpose than the purposes for which we originally collected it, we will notify you by
email (where possible) or by posting a notice on our website.
We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.
Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.
Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.
It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by sending an email to info@fullestop.com.
“Do Not Track” is a privacy preference that users can set in their web browsers. When a user turns on a Do Not Track signal in their browser, the browser sends a message to websites requesting that they do not track the user. For information about Do Not Track, please visit www.allaboutdnt.org
At this time, we do not respond to Do Not Track browser settings or signals. In addition, we use other technology that is standard to the internet, such as cookies to track visitors to the website. Those tools may be used by us and by third parties to collect information about you and your internet activity, even if you have turned on the Do Not Track signal. For information on how to opt out from tracking technologies used on our website, see our cookies policy which is available here.